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Privacy Policy

Effective date: 19/11/2023

1. Introduction

Netatum Limited ("we", "us", "our") provides this Privacy Policy for our DMARC Tracker. This policy outlines our handling of DMARC (Domain-based Message Authentication, Reporting, and Conformance) tracking for RUA (Aggregate Reporting) and RUF (Forensic Reporting) records, emphasizing our commitment to data privacy and security.

2. Scope of Data Collection

RUA Reports: DMARC Tracker collects aggregate reports on email flows and authentication statuses, without accessing individual email contents.

RUF Reports: We handle RUF forensic reports with strict confidentiality. These reports detail email delivery failures but exclude any content of the emails, including the subject line.

Email Content Exclusion: For both RUA and RUF reports, Netatum Limited does not store or process the content of emails, including the subject lines. We limit our data collection to email addresses and their status in relation to the RUF.

3. Use of Data

The data collected is exclusively used for enhancing email security and authentication via DMARC Tracker.

No Product Improvement Usage: We guarantee that the data obtained will not be utilized for product improvements or any unrelated purposes.

4. Data Security

We implement stringent security measures to protect data, including secure storage, encrypted data transmission, and restricted access to authorized personnel.

5. Data Storage and Retention

DMARC Tracker does not store any email content or subject lines.

Data is retained only as necessary for security and authentication purposes, followed by secure disposal.

6. Third-Party Services

Stripe: Stripe handles our payment processing, adhering to their privacy and security policies.

Sentry: We use Sentry for error tracking, with data used solely for addressing application issues.

7. Compliance and Cooperation

We regularly review our compliance with applicable laws and standards in email communication and privacy.

Cooperation with legal authorities will be conducted within the scope of the law, prioritizing user privacy.

8. Changes to the Policy

Netatum Limited reserves the right to update this policy as needed. Changes will be communicated effectively and immediately upon release.

9. Contact Information

For any inquiries or concerns regarding this policy, please contact Netatum Limited at contact [at] dmarctracker.com.

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